Safety and reporting

A few habits for chatting with peace of mind.

Protect yourself

  • Never share your full name, address, phone number, school or workplace.
  • Be wary of anyone asking for money, photos, or to move the conversation elsewhere.
  • Never meet someone from a chat in person without telling an adult you trust.
  • Nobody from the team will ever ask for a password or a payment.

If someone bothers you

  • 🆘 Not OK? (top of every salon): instant advice, blocks people everywhere even if they change nickname, and alerts the team.
  • Ignore hides their messages for you.
  • Report sends the message to the moderation team.
  • You can always leave the salon or open a private one.

Getting help

  • UK: Childline 0800 1111 (free, 24/7); Samaritans 116 123; report online abuse to CEOP (ceop.police.uk); 999 in an emergency.
  • France: 3018 for online harassment; 119 for children in danger; Pharos (internet-signalement.gouv.fr) for illegal content.
  • US: 911 in an emergency; NCMEC CyberTipline (report.cybertip.org).
  • Anywhere in the EU: 112.